Referral Coordinator – Specialty Care Clinic
Pay Grade: G
Job Code: GST051
Location: ATHENS, GA
Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.
What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:
- Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
- Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
- Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
- Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
- Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
- Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you
The Ryan White Referral Coordinator will provide assistance to clients and medical providers with the coordination of services to external specialty practices as determined by the MD and NPs when medically necessary and appropriate. Duties include coordinating, scheduling, and tracking appointments; assigning codes and tracking payments; and ensuring that medical information is shared in a confidential manner.
As a Referral Coordinator within the Specialty Care Clinic at the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.
Job Responsibilities
- Scheduling referral appointments
- Communicating with clients on dates and times of referral appointments
- Communicating with referral providers of our internal processes (claims, Medicaid Rates, medical records, and district referral forms)
- Entering information into CAREWare and electronic medical records
- Communicating with Specialty Care Clinic medical providers, interdisciplinary team, Case Managers
- Using reports generated from CAREWare to update referral information
- Processing referral claim forms and routing to appropriate accounting staff
- Monitoring upcoming appointments and requesting medical records in a timely manner for review by medical staff
- Sending necessary records and documents to referral providers
- Updating database(s) with referral-related information
- Participating in multi-disciplinary team meetings (morning huddle, post-clinic conference)
- Performing other duties as assigned by supervisor
Minimum Qualifications
High school diploma/GED and three (3) years of job-related experience;
or
One (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent.
Annual salary $39,500 plus generous benefits including 13 paid holidays, annual and sick leave, health insurance, and retirement plans.
No phone calls, applications accepted ONLINE ONLY through the link posted.
