Clarke County WIC Program

Athens, Georgia

Annual Salary: $34,200
Job Code: GSS081 | Pay Grade: D | Full-Time

The Clarke County Health Department is seeking a Clerk to support the Women, Infants, and Children (WIC) Program. This position provides administrative support to ensure efficient clinic operations and exceptional customer service. The ideal candidate will be organized, detail-oriented, and comfortable working one-on-one with clients in a fast-paced public health environment.

Job Responsibilities:

• Greet clients and visitors and provide excellent customer service.
• Answer telephones and respond to client inquiries in a courteous and professional manner.
• Obtain confidential client information and accurately enter data into computer systems in accordance with United States Department of Agriculture (USDA) WIC Program policies and procedures.
• Schedule appointments and maintain accurate client records.
• File and maintain records in accordance with program and agency requirements.
• Assist clients one-on-one by explaining program requirements and completing necessary documentation.
• Collect, review, and process required paperwork with a high level of accuracy.
• Utilize basic math skills to perform program-related calculations and ensure accurate data entry.
• Maintain detailed filing and recordkeeping systems.
• Work effectively in a fast-paced, high-volume environment while managing multiple priorities.
• Provide courteous assistance to WIC participants by explaining program procedures and assisting with required forms and documentation.
• Perform other duties as assigned by management.

Minimum Qualifications

High school diploma/GED and two (2) years of general office or administrative experience.

Preferred Qualifications

• Experience in a healthcare or public health setting.
• Experience providing customer service in a clinical environment.
• Bilingual in Spanish is preferred.

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Who We Are. We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer. As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career.
• Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

Employee Benefits

• 13 Paid Holidays
• Generous Annual and Sick Leave
• Health, Dental, Vision, and Life Insurance
• State Retirement Plan
• Continuing Education Opportunities
• Employee Assistance Program
• Wellness Program
• Employee Discounts

This position is subject to close at any time once a satisfactory applicant pool has been identified.

No phone calls, applications accepted ONLINE ONLY through the link posted.