We provide each of our patients with a copy of our Patient Rights and Responsibilities, as well as Grievance Policy.
As a part of our program guidelines, each of those documents is reviewed with you annually or bi-annually. This establishes a mutual understanding between our patients and providers.
Your Privacy is Important:
- We confirm your identity when you call.
- We will never divulge if you are our patient without your written consent – including to family and friends.
- All patient records and protected health information (PHI) are maintained under HIPAA compliant safety measures.
- Our clinic uses secure and discreet methods to send out messages to you by phone, text and mail.
When You Visit Our Clinic, We Promise to:
- Conduct all your patient matters in private areas.
- Create a safe environment to meet your patient needs.
- Provide a comprehensive visit that satisfies your unique concerns and medical necessities.